Banner Butter orders ship refrigerated on Monday and Tuesday to ensure freshness. Any order placed after 12:00 PM EST may ship the following Monday. Orders ship UPS ground or UPS 2nd Day air depending on your location. All orders ship in a reusable cooler with either ice packs and/or dry ice.

We strive to process all orders within 2-3 business days from the order date (not including holidays or weekends). Processing time includes checking, packing, and sending your orders to the courier service.

Shipping rates are calculated at checkout based on your location.

When we print your shipping label, you will receive a confirmation email containing a tracking number. Please allow 24-48 hours for the tracking information to update on the courier's website.

Orders ship directly from each brand on the Marketplace, and your order may arrive in separate packages if products from multiple vendors are included. If you would like your order to arrive as one package, or if you have any other questions or concerns, please reach out to orders@thelocalpalate.com.