Terms & Conditions

USER TERMS And CONDITIONS:

Peninsula Publishing, LLC d/b/a The Local Palate Marketplace

Last Updated: June 2026

Welcome to The Local Palate Marketplace. We're glad you've decided to visit our website and shop in our online store. Please keep in mind that the following terms will govern your use of our website and the products and services we offer through the website. Please review them carefully.

Peninsula Publishing, LLC d/b/a The Local Palate Marketplace (and/or any successor websites or URLs established by us) are provided to you by Peninsula Publishing, LLC. These User Terms and Conditions (the "Agreement") create a binding legal contract between you and us. By using our websites, applications, mobile applications, and/or any services made available through such websites, applications, and/or mobile applications (collectively, the "Service"), you: (a) acknowledge that you are at least 13 years of age (or, if under the age of 13, supervised by a parent or legal guardian); and (b) accept the terms of this Agreement as well as any additional terms or conditions presented to you during the course of your use of our Service. We may change the terms of this Agreement or introduce new terms and conditions from time to time, in which case we will post an updated version of this Agreement on our Service and will update the date above to reflect the date the changes take effect. By continuing to use our Service after we post any such changes, you accept this Agreement, as modified.

We reserve the right to deny access to all or any portion of our Service to anyone who violates this Agreement or who, in our judgment, interferes with the ability of others to enjoy our Service, or who infringes the rights of others.

We invite you to submit your questions or comments about this Service, or to bring to our attention any material you believe to be inaccurate. To do so, please contact us at marketplace@thelocalpalate.com.

PRIVACY

We respect the privacy of the users of our Service. Please take a moment to review our Privacy Policy, which is also available on our website.

DESCRIPTION AND USE OF OUR SERVICE

We provide Visitors and Registered Users with access to the Service as described below.

Visitors. Visitors, as the term implies, are people who do not register with us, but want to explore the Service. No login is required for Visitors. Visitors can: (a) view all content and access all publicly available features and functionality on the Service; (b) purchase products listed on the Service; (c) subscribe to our communications, alerts and other notifications; and (d) contact us.

Registered Users. Registered Users can do all the things that Visitors can do, as well as: (a) access non-public features and functionality available only to Registered Users; (b) create, access, manage, and update their own personal accounts through the Service; (c) post comments and other content through the Service and/or interact with other Registered Users of the Service (all content and information provided in connection with the foregoing is collectively referred to herein as "Registered User Content"); (d) sign up for our various programs; and (e) become part of our community. Registered Users also have the option of upgrading to a Premium account. As a Premium member, you may be eligible for benefits such as special product deals, unique monthly rewards and prizes, as well as special offerings for local events.

We are under no obligation to accept any individual as a Registered User and may accept or reject any registration in our sole and complete discretion. In addition, we may deactivate any account at any time, including, without limitation, if we determine that a Registered User has violated this Agreement.

REGISTRATION

To obtain access to certain areas of our Service, you may be required to register with us. If you are a Registered User and do not log onto the Service using a third-party login provider, you may be prompted to create an account, which includes a sign-in name, a password, and perhaps certain additional information that will assist in authenticating your identity when you log in in the future. You agree that the information you supply during that registration process will be accurate and complete and that you will not register under the name of, nor attempt to use this Service under the name of, another person. Further, you agree that you, and not Peninsula Publishing, LLC d/b/a The Local Palate Marketplace, are entirely responsible for all Registered User content that you upload, post, email, or otherwise transmit via the Service, and you will indemnify us with respect to any loss, liability, claim, or damage suffered or incurred by us in connection with any such registered user content.

We reserve the right to reject or terminate any user name for any reason, including, in our judgment, if we deem it offensive. You will be responsible for preserving the confidentiality of your password and will notify us of any known or suspected unauthorized use of your account. We will not be liable for any loss or damage caused by any unauthorized use of your account.

In addition, you may also be given an opportunity to register with one of our partners, agents, or service providers (collectively, our "Service Providers"). Our Service Providers' websites, applications, or mobile applications may contain terms and conditions that differ from this Agreement, so we encourage you to review them thoroughly. Notwithstanding anything to the contrary in this Agreement, we will not be liable for the content of, or any services provided by, any Affiliate other than our Service, or for the content of any websites, applications, mobile applications, or services provided by any Service Provider.

RIGHTS AND LIMITATIONS ON USE OF CONTENT ON OUR SERVICE

Our Limited License to You. Although we make this website freely accessible and grant you the limited right and license, during the effective period of this Agreement, to use the Service for your personal purposes only, we do not intend to give up our rights, or anyone else's rights, to the materials appearing on the Service. The materials available through this Service are the property of us and our Affiliates, licensors, third party vendors, and/or advertisers, and are protected by copyright, trademark and other intellectual property laws. Nothing in the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the materials, without our prior written permission specific for each such use. Use of the materials as part of a link to or from any site is prohibited unless establishment of such a link is approved in advance by us in writing. All goodwill generated from the use of the trademarks inures to our benefit.

You may not otherwise reproduce any of the materials on our websites or through this Service, or distribute copies of materials found on our websites or this Service in any form (including by email or other electronic means), without prior written permission from the owner. If you would like to request permission to reproduce or distribute materials found on this Service for commercial purposes, please contact us at marketplace@thelocalpalate.com.

Your License to Us. Our Service includes features that may allow you to submit comments and other feedback or materials to us. By submitting any material to us or on any of our websites, including any text, comments, reviews, photos, video, or other content (collectively, "Materials"), you are representing that you are the owner of the Materials, or are making your submission with the express consent of the owner. By submitting any Materials to us or any of our websites by any means, including on any public posting areas of our Service, you grant us, and anyone authorized by us (including our Service Providers and our Affiliates, parents, and subsidiaries) a perpetual, irrevocable, royalty-free, unlimited, worldwide, transferable, non-exclusive license to use, reproduce, modify, archive, publish, sell, exploit, display, create derivative works from, publicly perform, and otherwise distribute such Materials as we see fit in any medium now known or hereafter developed, in any manner we see fit and for any purpose. The foregoing grant includes the right to exploit any proprietary rights in Materials you submit to this Service, including, but not limited to, rights under copyright, trademark or patent laws that exist throughout the world. Without limiting the generality of the previous sentence, you agree that we may distribute, share or otherwise provide such Materials under any terms we see fit to any third party authorized by us without the requirement of providing you any form of compensation. You also agree that we, and anyone authorized by us, may identify you as the author of any of your Materials by name, email address or screen name, as we or they see appropriate. We also reserve the right (but assume no obligation) to delete, move, or edit any Materials that come to our attention that we or they consider unacceptable or inappropriate, whether for legal or other reasons.

Materials Submitted by Other Users. If and when content on this Service is posted by other users, readers, outside contributors, and third party vendors, we cannot and do not review all comments posted on our Service, postings made through social media tools available through our Service, or postings made on third-party social networking sites that may link to our Service. We do not endorse or guarantee the accuracy of any posting or Materials, regardless of whether they come from a user, a guest contributor, or a member of our staff.

Links. We welcome links to our Service. You are free to establish a hypertext link to our Service so long as the link does not state or imply any sponsorship of your site by us.

No Framing. You may not frame, or in-line link, any of the content of our Service, or incorporate into another website or other service any of our intellectual property.

Trademarks. You may not use any trademark or service mark appearing on our Service without the prior written consent of the owner of the mark, including The Local Palate, The Local Palate Marketplace, and all associated branding and logos owned by Peninsula Publishing, LLC.

Notice of Copyright Infringement. If you are an owner of intellectual property who believes your intellectual property has been improperly posted or distributed via this Service, please notify us by sending a written notice to The Local Palate, PO Box 639, Charleston, SC 29402. Your notice must include: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyrighted work allegedly infringed; (b) a description of the copyrighted work or works allegedly infringed; (c) a description of where on the Service the allegedly infringing material appears; (d) a statement that you have a good faith belief that the allegedly infringing use has not been authorized by the copyright owner, its agent, or the law; and (e) a statement that the information in your notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the copyrighted work allegedly infringed.

Third Party Websites. The Service may contain links to third party websites provided solely as a convenience and not as an endorsement. We have no responsibility or liability for the content, privacy practices, or accuracy of materials on such websites. If you decide to access linked external websites, you do so at your own risk.

E-COMMERCE

We offer for purchase through this Service products provided by third-party vendors, as well as The Local Palate and The Local Palate Marketplace branded products. All third-party vendor products are manufactured by those vendors and not by us; therefore, we have no control over the quality, safety, timeliness, reliability, legality, or efficacy of any product or service provided by a third party, and we make no warranties regarding any such products or services.

When you purchase products or services on or through this Service, you may be subject to additional terms and conditions that specifically apply to your purchase. You release us and our Affiliates from any damages that you incur, and agree not to assert any claims against us or any of our Affiliates, arising from your purchase or use of any products or services made available by third parties through this Service.

As consideration for any purchase you make through the Service, you shall pay all applicable fees and taxes. We (or our third-party payment processor) shall authorize your credit card, bank account, or other approved payment facility for the full payment of the fees and any applicable taxes, and you hereby consent to the same. All payments will be charged and made in U.S. dollars.

You must provide current, complete, and accurate billing and credit card information and must promptly update all billing information to keep your account current and accurate. You must promptly contact us if your credit card is lost or stolen, or if you become aware of a potential breach of account security. We reserve the right to charge any renewal card issued to you to the same extent as the expired card. If payment is not received from your credit card issuer, you hereby agree to pay all amounts due upon demand. You agree to pay all costs of collection, including attorney's fees and costs, on any outstanding balance.

SUBSCRIPTION TERMS

Some products on our Service are available for purchase on a recurring subscription basis. By enrolling in a subscription, you authorize us to charge your payment method on a recurring cycle at the then-current subscription price until you cancel.

Billing. Subscriptions are billed on a per-cycle basis according to the delivery frequency selected at checkout. Your payment method will be charged automatically at the start of each new subscription cycle.

Price Changes. We reserve the right to change subscription pricing at any time. We will notify you by email at least 15 days before any price change takes effect. Continued enrollment in your subscription after the price change takes effect constitutes your acceptance of the new price. If you do not wish to continue at the new price, you may cancel your subscription before the change takes effect.

Failed Payments. If a payment fails, we will retry your payment method three times, at three-day intervals. If all three attempts are unsuccessful, your order for that cycle will be skipped and your subscription will remain active for the following cycle. It is your responsibility to maintain a valid payment method on file. You can update your payment information at any time through your account.

Cancellation. You may skip or cancel your subscription at any time through your account. If you wish to cancel before a scheduled order, cancellation requests must be submitted at least 2 days prior to your next scheduled order date. Cancellation requests received within 2 days of a scheduled order date will take effect after that order has been fulfilled and shipped. No refunds will be issued for orders already processed and shipped at the time of cancellation.

Product Discontinuation. If a subscribed product is discontinued or becomes permanently unavailable, your subscription for that product will be cancelled and you will be notified by email.

Account Requirement. An active account is required to manage your subscription. If your account is deleted or deactivated, your active subscriptions will be automatically cancelled.

Reactivation. Cancelled subscriptions may be restarted at any time through your account. Upon reactivation, your original subscription discount rate will apply.

SHIPPING POLICY

The Local Palate Marketplace ships to addresses within the continental U.S. only. We are unable to ship to P.O. boxes or to multiple addresses on a single order. Shipments are made via USPS, UPS, FedEx, and DHL.

Most orders are fulfilled and shipped from our warehouse. Some specialty items — including select perishable and refrigerated products — are shipped directly from the vendor. If your order contains both warehouse and vendor-fulfilled items, they may arrive separately and in different packaging.

Products requiring refrigeration or special handling are shipped directly from the vendor and may have additional shipping and handling charges. These will be noted on the product page or communicated at checkout.

Perishable items should be retrieved promptly upon delivery to ensure quality. We are not responsible for spoilage resulting from delayed retrieval after delivery confirmation.

RETURNS & REFUNDS POLICY

Due to the nature of our products, all perishable food items are non-returnable. For non-perishable items, returns are evaluated individually — please contact us before sending anything back.

Damaged or Incorrect Orders. If your order arrives damaged or you received the wrong item, contact us within 3 days of delivery by completing our order issues form or emailing marketplace@thelocalpalate.com. Include your order number and photos if possible. We'll first work to send a replacement. If a replacement isn't available, we'll issue store credit for the full item value plus a 15% bonus. If neither is a viable option, a full refund will be issued.

Lost Shipments. If your order shows as delivered but hasn't arrived, contact us within 3 days of the delivery date. We'll investigate with the carrier and follow up within 3 business days with next steps.

Taste & Quality. We cannot accept returns or issue refunds based on personal taste preferences. You should never receive an expired or spoiled product. If something seems off, contact us and we'll make it right.

Non-Refundable Items. The following are non-refundable and cannot be exchanged for cash or credit: sale and clearance items; gift cards; memberships; subscription orders (you may skip or cancel future orders at any time through your account); and shipping charges, unless the error was ours.

DISCLAIMERS

Use at Your Own Risk. We provide the materials and services available through this Service only for informational purposes and to facilitate the sale of our vendors' products and services. Despite our efforts, content, products, or services through this Service may from time to time contain errors. Before you act on any information or product details found on our Service, you should confirm any and all product-related facts that are important to your decision. If you rely on any information or service available through this Service, you do so at your own risk.

No Endorsements. We are not responsible for, and cannot guarantee the performance of, goods and services provided by our vendors, advertisers, or third parties to whose sites we link. A link to another website does not constitute our endorsement of that site or any product, service, or material offered on it.

No Warranties. This Service and all materials, products, information and services available through it are provided to you "as is," "with all faults," and "as available." We, our Affiliates, agents and licensors cannot and do not warrant the accuracy, completeness, timeliness, non-infringement, title, merchantability or fitness for a particular purpose of the Service, materials, products, information and services available through this Service, nor do we guarantee that the Service will be error-free, continuously available, or free of viruses or other harmful components.

LIMITATIONS OF LIABILITY

Under no circumstances shall we, or our Affiliates, Service Providers, third party vendors, or our licensors be liable to you or anyone else for any damages arising out of use of this Service or any portion thereof, including, without limitation, liability for consequential, special, incidental, indirect, or similar damages, even if we are advised beforehand of the possibility of such damages. Because some states do not allow the exclusion or limitation of certain categories of damages, the above limitation may not apply to you. In such states, our liability and the liability of our Affiliates, agents and licensors are limited to the fullest extent permitted by such state law. You agree that our liability and the liability of our Affiliates, agents and licensors, if any, arising out of any kind of legal claim in any way connected to the Service shall not exceed the amount you paid for the use of the Service.

The Service may contain technical inaccuracies, typographical errors, or pricing errors. Unless required by applicable laws, we are not responsible for any such errors listed on or through the Service. We reserve the right to make changes, corrections, and/or improvements to the Service at any time without notice.

DISPUTE RESOLUTION

You and we agree to arbitrate - rather than litigate in court - any and all claims or disputes between the parties that arise out of or in any way relate to this Service and products or services that we, our Affiliates and/or our Service Providers may provide to you in connection with your use of this Service; provided, however, that in no event shall this provision prevent you from filing or joining a complaint with any federal, state, or local government agency that is authorized by law to seek relief against us on your behalf. The arbitration between you and us will be binding, and judgment on the award rendered in the arbitration may be entered in any court having jurisdiction thereof.

Class Action Waiver. You and we agree that all claims or disputes between you and us will be arbitrated individually, and that there will be no class, representative, or consolidated actions in arbitration. This class action waiver may not be severed from our arbitration agreement. If this class action waiver is found to be unenforceable by any court or arbitrator, the entire arbitration agreement set forth in this section will not apply.

Informal Dispute Resolution. You and we agree to try to resolve disputes informally before resorting to arbitration. If the dispute cannot be resolved by telephone, you agree to notify us of the dispute by sending a written description of your claim to The Local Palate, PO Box 639, Charleston, SC 29402. If we do not satisfactorily resolve your claim within 60 calendar days of receiving notice of it, you may pursue the claim in arbitration.

Arbitration Procedures. All arbitrations shall be conducted by the American Arbitration Association ("AAA"). The AAA's rules are available at http://www.adr.org or by calling 1-800-778-7879. If the claim asserted is for less than $75,000, the AAA's Supplementary Procedures for Consumer-Related Disputes will apply. If the claim asserted is for $75,000 or more, the Commercial Arbitration Rules will apply. To initiate arbitration, you must send a letter requesting arbitration and describing your claims to The Local Palate, PO Box 639, Charleston, SC 29402. We will pay all filing fees and costs for commencement of an arbitration, but you will be responsible for your own attorneys' fees and costs unless otherwise determined by the arbitrator. We will not seek to recover our fees and costs from you in the arbitration unless your claim has been determined to be frivolous.

USE OF COMMUNICATIONS SERVICES

We may provide a variety of options through this Service through which you can directly interact with others, such as email services, chat rooms, communications tools, forums, and other public posting areas ("Communications Services"). We want to encourage an open exchange of information and ideas, but at the same time we want everyone to be able to enjoy these Communications Services.

We will not, in the ordinary course of business, review private electronic messages not addressed to us. However, we maintain the right to do so in order to comply with the law, enforce this Agreement, or protect the rights, property or safety of visitors to our Service, our customers, the public, our employees, Service Providers and Affiliates.

Specific Prohibited Uses. We may immediately terminate your use of any Communications Service or our Service if you engage in any of the following prohibited activities:

  • Uploading, posting, emailing, transmitting or otherwise making available any content or Materials that is unlawful, harmful, threatening, abusive, libelous, or obscene
  • Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity
  • Uploading, posting, emailing, transmitting or otherwise making available any content or Materials that infringes any patent, trademark, trade secret, copyright or other proprietary right of any party
  • Uploading, posting, emailing, transmitting or otherwise making available any unsolicited or unauthorized advertising or promotional materials without our express written approval
  • Uploading, posting, emailing, transmitting or otherwise making available any content or Materials that contains software viruses, worms or any other computer code designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment
  • Interfering with or disrupting any servers or networks used to provide the Communications Services or our Service
  • Violating any applicable local, state, national or international law
  • Collecting or storing personal data about other users or third party vendors through our Service
  • Using any robot, spider, scraper, or other automated means to access the Service without our express written permission
  • Accessing or using the Service to collect any market research for a competing business
  • Gaining unauthorized access to our Service, or any account, computer system, or network connected to this Service

Spam. We will immediately terminate any account we believe is being used to transmit spam or other unsolicited bulk email. If actual damages cannot be reasonably calculated, you agree to pay liquidated damages of $3 for each item of spam transmitted from or otherwise connected with your account.

INDEMNIFICATION

You agree to indemnify and hold us and our Affiliates, Service Providers, third party vendors, and our licensors, and all of their respective officers, directors, employees, and agents, harmless from and against any and all losses, expenses, damages, and costs, including reasonable attorneys' fees, that arise out of your use of the Service, violation of this Agreement by you or any other person using your account, or your violation of any rights of another.

TERMINATION OF THE AGREEMENT

You may terminate your account with us and/or unsubscribe from the Service or certain elements thereof at any time, as further described in our Privacy Policy. You are still obligated to pay any outstanding balances that may exist at the time you terminate this Agreement.

We reserve the right, in our sole discretion, to restrict, suspend, or terminate this Agreement and your access to all or any part of the Service, at any time and for any reason without prior notice or liability.

Those sections of this Agreement that are intended by their nature to be performed after termination or expiration — including without limitation Disclaimers, Limitation of Liability, Dispute Resolution, and Indemnification — shall survive such termination or expiration.

GOVERNING LAW; JURISDICTION; COMPLIANCE WITH LAWS

You agree that any cause of action arising out of or related to the Service, the materials provided via the Service, the products listed on the Service, or this Agreement must be commenced by you within one (1) year after the cause of action accrues, otherwise such cause of action is permanently barred. This Agreement has been made in and shall be construed in accordance with the laws of the State of South Carolina, without regard to its conflicts of laws rules. By using this Service, you consent to the exclusive jurisdiction of the state and federal courts in Charleston County, South Carolina, for all disputes arising out of or relating to this Agreement or this Service.

The Service is based in the United States. We make no claims concerning whether any material provided via the Service may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the Service from outside of the United States, you do so at your own risk and are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

MISCELLANEOUS

This Agreement will remain in effect even after your access to the Service is terminated or your use of the Service ends. If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision will be deemed restated in accordance with applicable law to reflect as nearly as possible the original intentions of the parties, and the remainder of the Agreement will remain in full force and effect.

Our failure to act on or enforce any provision of the Agreement shall not be construed as a waiver of that provision or any other provision in this Agreement. No waiver shall be effective against us unless made in writing. Except as expressly agreed by us and you in writing, this Agreement constitutes the entire agreement between you and us with respect to the subject matter and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties. This Agreement will inure to the benefit of our successors, assigns, licensees, and sublicensees.